FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

Do you offer free delivery?

Yes, we have free delivery option available, please visit our Regional Delivery Plan for more information about free delivery.

 

Which payment methods are accepted in the Online Shop?

We can accept payment via all popular and secure payment gateways like PayPal, Stripe, Google Pay and Bank Transfer.

Do you deliver in the whole of Australia?

At the moment we are covering most of Western Australia, please visit our Regional Delivery Plan for more details. We are continuously adding ,more regions based on customer feedback.

How secure is shopping in the Online Shop? Is my data protected?

We only rely on 100% secure and trusted payment gateways like PayPal, Stripe, Google Pay and Bank Transfer.

What exactly happens after ordering?

You will get an email confirmation of your order with all relevant details.

Do I receive an invoice for my order?

Yes, you will get a system generated invoice for your purchase.

Do you offer a refund and return?

Yes, we do, only if the product delivered is not as specified on our store.

If your question is still not answered, please submit your query by filling up this form.

Ask A Question